Service Provider

Uh oh. Doesn’t increase confidence too much, does it? … Crap. You can add billers to the website, but you got to call up customer service to remove them? @#$@#$% (testing blogging from flickr) Update: Instead of just griping like me, Balaji went ahead and wrote to Visa Bill Pay. It only got him canned responses though. Update2: Testing pingbacks for balaji.

Ah. Of course. Thanks. I will do just that … wtf??

Take a look at the following table showing the difference between similar ADSL broadband plans of BSNL and MTNL - the two public sector telecom companies of India. MTNL only operates in the cities of Delhi and Mumbai, while BSNL operates every else. Delhi and Mumbai are probably the two largest commercial cities of the country, but as the graph shows, MTNL believes that they should therefore pay twice as much as the rest of the country.

Seems that my blog is turning out to be a general gripe column. I don’t think I should be blamed for it though. Our country is full of technology companies who are only out to fleece people. When you use the services of a company who considers quality of customer service as a variable business decision, you know you have seen a company who is just after your money. After my awful experience with Sify, I decided to try out Tata Indicom.

After my terrible experience with Sify broadband early this year, I decided to stick to dialup - Reliance rconnect over FWP actually. But the idea of keeping a phone busy all day doesn’t appeal to me much even if the plan I have (Platinum) doesn’t have download caps or per minute call charges. So today I decided to bite the “broadband” bullet once again, and registered for a Tata Broadband connection.

Net4domains control panel on Firefox Today morning when I logged in my net4domains control panel, I was shocked to see the control panel missing. I tried to login using one of my end-user accounts (I am one of net4domains’ reseller), I couldn’t see the user control panel either. I use Firefox on Linux. The webdeveloper extension showed that there was a javascript error. So I opened up the Javascript console, and I found it full of errors about an IE-specific javascript extension(”document.

After my cellphone was stolen from my car dashboard a few months back, I was left really mad, and I tried to convince my mobile operator Hutch to blacklist the phone IMEI. The operator told me that it was not worth the trouble because the IMEI of stolen mobile phones could be changed, and anyway there was too much paperwork involved in blocking the phone by IMEI. There is currently an interesting thread at India-GII about this.